Manager, Inbound Sales, SME & Growth, SG

Job Overview

Airwallex is scaling its inbound sales capability for Southeast Asia through its Bangalore hub. As the Manager, Inbound Sales, SME & Growth, SG, you'll lead a team of Inbound Sales Representatives (ISRs) who own the full funnel for SME clients sourced via Marketing and Partnerships.

Key Responsibilities

• Build, hire, and develop a high-performing ISR team with a focus on hustle, speed, and ambition.
• Own team performance across lead response time, qualification, conversion, closed-won deals, ramp to qualified volumes, revenue contribution, and forecast quality.
• Drive daily operating discipline, including lead-clearing SLAs, follow-up cadences, and structured workflows.
• Enforce Salesforce hygiene as the source of truth and ensure accurate data and forecasting.
• Improve qualification frameworks, sales processes, and GTM execution to increase conversion and accelerate deals.
• Coach reps through discovery, value-selling, negotiation, closing, onboarding, and ramp-up.
• Establish structured collaboration between the Bangalore team and regional SME & Growth sales teams.
• Partner with various teams to improve customer experience, handover quality, and sales execution.

Requirements

• At least 5 years of hands-on experience as a sales rep in inbound, inside sales, ISR, SDR, or high-velocity B2B sales, plus at least 3 years managing and developing a team of sales reps.
• Experience leading a high-velocity inbound team with a track record of hustle and operational excellence.
• Proven track record of hiring, coaching, and developing sales talent.
• Demonstrated success managing sales performance across lead conversion, revenue, ramped volumes, pipeline, and forecast targets.
• Deep understanding of full-cycle B2B sales.
• Strong command of Salesforce and sales engagement tools.
• Experience working with distributed teams and stakeholders across multiple countries or time zones.

Nice to Have

• Experience selling to SMEs, founders, finance leaders, or finance teams.
• Experience in payments, FX, cards, treasury, spend management, lending, or complex B2B SaaS.
• Experience supporting Singapore or broader Southeast Asian markets.
• Experience with marketing- or partnership-sourced funnels and GTM feedback loops.
• Experience implementing automation or AI-assisted sales workflows.

What You'll Thrive Here If

• You have a track record of hitting your numbers and you're motivated by stretch goals.
• You're hungry and ambitious, and you want to build a team that is too.
• You have a strong sense of urgency, you move fast, and you hold your team to the same standard.
• You believe discipline and structure create speed, and you can build the operating rhythm to prove it.
• You enjoy working closely with people across multiple countries and time zones.