Manager, Documentation Engineering

ClickHouse is an open-source company building the fastest and most resource-efficient real-time data platform. Our documentation is a core part of how users learn, adopt, and succeed with ClickHouse.

We are looking for a Documentation Engineering Manager to lead our Docs team, which is responsible for building, operating, and continuously improving the documentation experience. This is a hands-on player-coach role for someone who can lead a small, highly technical team while contributing directly to both technical documentation and the engineering of the documentation website and its supporting infrastructure.

Responsibilities:

• Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.
• Own the reliability, availability, performance, and technical evolution of the ClickHouse documentation website, treating it as a critical part of the product experience.
• Research, develop, and write technical documentation directly, including independently understanding product functionality through source code, experimentation, testing, and collaboration with Engineering and Product.
• Define and execute documentation strategy in partnership with Engineering, Product, Product Marketing, Learning, Support, Growth, and the open-source community.
• Improve docs-as-code contribution workflows so that engineers, product managers, the Docs team, and external contributors can create and maintain excellent documentation efficiently.
• Review documentation pull requests, triage issues, unblock contributors, and directly author or substantially improve high-impact content.
• Build and maintain the documentation site's infrastructure, publishing systems, automation, CI workflows, monitoring, and quality checks.
• Establish organization-wide workflows, safeguards, and quality standards for documentation generated or maintained with AI agents.
• Work directly with teams across ClickHouse to understand their needs, translate them into practical documentation processes, coach authors, and resolve competing priorities.
• Ensure documentation remains accurate, comprehensive, discoverable, and aligned with the pace of product development.
• Make documentation a driver of product adoption and growth, helping users discover ClickHouse, get started quickly, and convert into active users through an intuitive, frictionless documentation experience.

Requirements:

• Prior experience managing and developing a technical team.
• A hands-on leader who is comfortable moving between people management, technical writing, software engineering, process design, and day-to-day execution.
• Strong technical writing skills and experience independently producing documentation for complex software products.
• Experience building, maintaining, and operating production websites, with a strong understanding of reliability, availability, performance, monitoring, and operational best practices.
• Strong experience with documentation-as-code workflows and modern software-development practices.
• Comfort working with Astro, TypeScript/JavaScript, GitHub Actions, pull-request workflows, and CI pipelines.
• Experience designing or operating content quality systems, automation, and contributor workflows at scale.
• Experience working productively with coding agents and a thoughtful point of view on applying AI to documentation without sacrificing accuracy, consistency, or trust.
• Excellent cross-functional communication skills and the ability to draw out requirements, influence technical and product partners, set clear standards, and make progress in ambiguous situations.
• Comfort operating in a fast-paced, high-expectation environment.

Nice to Have:

• Experience with ClickHouse or similar database technologies.
• Experience contributing to or maintaining an open-source project.

Perks:

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you're a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.