Manager, Commercial Systems (Salesforce)

Adyen is seeking an experienced Team Lead for their Salesforce Sales cloud team based in Amsterdam. As Team Lead Salesforce Commercial, you will lead the team that optimizes and integrates their commercial engine.

Responsibilities:

• Manage and develop the team, overseeing daily operations for admins and developers, including 1:1s, performance reviews, career progression, and handling administrative approvals.
• Foster a high-performing environment, cultivating a collaborative, positive team culture that encourages cross-functional collaboration within RevOps and supports individual professional growth.
• Facilitate Scrum execution, driving agile delivery by running Scrum ceremonies, actively removing engineering or operational blockers, and monitoring team velocity to ensure stable delivery cycles.
• Own capacity planning, managing resource allocation and sequencing execution timelines based on current team availability, aligning closely with the Product Owner's backlog priorities.
• Manage technical debt, consulting with the Technical Architect on technical debt remediation, ensuring that platform health initiatives are realistically scheduled into delivery timelines.
• Drive functional alignment, partnering with the PO, GTMO, Tooling, Salesforce Service, and RevOps stakeholders to maintain cross-functional alignment and coordinate dependencies.
• Continuous monitoring, partnering with GTMO to provide transparent reporting on project timelines and delivery progress to stakeholders and leadership.

Requirements:

• 5+ years of experience in a similar fast-paced environment as a Senior Admin, Product Owner, or similar role, and 3+ years as a leader.
• Experience managing or partnering closely with senior technical staff (e.g., Architects, Tech Leads) in a platform/engineering context.
• A proven track record of successfully delivering Salesforce projects and initiatives.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple projects and initiatives simultaneously.
• Experience in leading a team and driving Scrum ceremonies.
• Experience in change management and realizing adoption of technology solutions.