MAITRE

We are seeking a Maitre to join our team at the Grand Mercure Rio de Janeiro Copacabana, a hotel located in front of Copacabana beach, close to Ipanema and Leblon beaches.

As a Maitre, you will be responsible for overseeing the operation of food and beverage sales points, ensuring high-quality services, increasing revenue, and improving customer satisfaction.

Your main responsibilities will include:

• Planning, managing, and coordinating restaurant activities, defining work guidelines and routines, guiding and prioritizing tasks, and solving operational problems;
• Supervising service at all sales points, supporting teams, and anticipating their needs;
• Greeting guests cordially, making eye contact, and addressing them by name;
• Promoting menu product sales according to each customer's profile and stimulating aggregate sales to increase hotel profitability.

Requirements:

• Advanced English;
• Specific knowledge related to the function;
• Knowledge and application of good food safety practices;
• Notions of etiquette;
• Proactivity, organization, good communication and oral expression, and interpersonal relationship skills.

Benefits:

• Transportation voucher;
• Dental insurance;
• Meal at the location;
• Medical insurance;
• Group life insurance;
• Pharmacy reimbursement; and
• TotalPass.