Logistics Operator

Join Expeditors, a global logistics company, as a Logistics Operator in Keilor East, VIC, Australia. As a Logistics Operator, you will be part of a dynamic team environment, ensuring the timely and accurate movement of ocean import and export freight and information, while providing exceptional customer service.

Responsibilities include:

• Collaborating with customers, international agents, carriers, and service providers to arrange transportation and ensure shipments are processed efficiently
• Managing and monitoring Ocean Import and Export files, ensuring shipment milestones, documentation, and shipping details are accurate and kept up to date in the system
• Tracking and tracing shipments using internal systems and external resources, proactively following up on delays, exceptions, and outstanding information
• Preparing, reviewing, and processing relevant import and export shipping documentation, ensuring accuracy and timely completion
• Utilising workflow monitors and reporting tools to effectively manage daily shipments, priorities, and outstanding tasks

Qualifications:

• Experience in ocean import and/or export operations within the freight forwarding industry
• Strong time management and organisational skills, with the ability to work to deadlines
• Ability to prioritise and manage multiple shipments and tasks at the same time
• Strong written and verbal communication skills
• Ability to work independently while contributing positively to the wider team
• Strong attention to detail and accuracy when processing shipping information and documentation
• A strong customer service focus, with the ability to respond to enquiries, resolve issues promptly, and maintain positive relationships with colleagues, customers, and service providers
• Willingness to learn and develop knowledge across both ocean import and export operations
• Full and unrestricted working rights in Australia

Benefits:

• Attractive health insurance package
• Industry-leading commissions and bonuses
• Career and personal development opportunities
• Employee Stock Purchase Plan
• Financial security
• Employee appreciation and recognition