Description
We take care of our employees, and they take care of our customers!
As a Local Account Manager, you will maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities.
Key Responsibilities:
- Develop and maintain strong customer relationships across all levels of the organization.
- Ensure exceptional customer service and customer satisfaction.
- Identify and develop growth opportunities within existing accounts.
- Lead Transition & Implementation (T&I) activities for new business.
- Coordinate with internal teams to ensure seamless service delivery and issue resolution.
- Manage customer information, business reviews, and account administration.
- Promote continuous improvement and operational excellence.
- Partner with Sales and Operations to maximize customer value and business growth
QUALIFICATIONS:
- Bachelor’s degree in Business or equivalent qualification.
- 2+ years of experience in logistics or freight forwarding with a proven track record in business development and account management.
- Strong communication, presentation, and relationship-building skills.
- Ability to lead customer meetings and manage stakeholder relationships at all levels.
- Strong analytical, problem-solving, and project management skills.
- Ability to manage multiple priorities and keep projects on track.
- Fluent in English; Danish is an advantage.
- Valid driving licence
ADDITIONAL INFORMATION: Expeditors offers excellent benefits:
- Pension and insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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