Library Page - Epiphany Library

We are seeking a Library Page to join our team at The New York Public Library. As a Library Page, you will have the opportunity to gain knowledge and experience in a library setting, with the potential to launch your career. You will be expected to provide exceptional customer service, assist patrons with locating materials, and perform various tasks such as shelving books and assisting with events.

The Library Page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Key Responsibilities:

• Provide exceptional customer service to the public
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answer in-person inquiries and assist patrons with locating materials
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Skills, Knowledge & Expertise:

• Currently enrolled as a student in an accredited educational program
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Benefits:

• Opportunity to participate in the Library Page Fellowship Program
• Schedule: 14 hours per week
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks