Lead - SLP

The primary responsibility of the Lead- Security & Loss Prevention is to safeguard regional inventory in line with company policies.

This role requires cross-functional collaboration with stakeholders and active involvement in regional Warehouse operations, providing oversight on inventory and preventing/minimizing losses for the Company.

Responsibilities:

• Process Improvement and Loss Prevention: Effectively partner with Ops and cross-functional teams to evaluate business processes related to inventory protection and loss prevention
• Conduct bi-weekly/monthly reviews and reporting of identified losses and work on solutioning to prevent recurrence of losses identified
• Follow-up & completion of CAPA [Corrective actions and preventive actions] with regards to Concern areas.
• Train and educate employees on security protocols and best practices to prevent losses.

Warehouse audits:

• Ensure SOPs are up to date by coordinating with Ops/Infra/facilities teams and helping in understanding leading industry practices to benchmark the security and loss prevention preparedness of the Company
• Assist Ops in conducting periodic audits and suggest changes to control posture where required
• Ensure compliance with SOPs through periodic on-ground audits
• Monitor warehouse operations to detect and prevent potential security threats and breaches

Business Continuity Plan (BCP):

• Respond to crisis incidents & implement crisis management plans.

Investigation:

• Manage investigations into theft, fraud, and other security incidents, ensuring compliance with company policies and legal requirements
• Escalate all critical incidents to business partners including but not limited to warehouse operations and HR
• Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Key stakeholders.
• Maintain accurate records of security incidents, investigations, and loss prevention activities
• Liaise / assist in interactions with law enforcement agencies when necessary.

Surveillance and Monitoring:

• Monitor CCTV cameras and surveillance systems to detect and respond to suspicious activities.
• Conduct regular patrols of the warehouse premises to ensure security protocols and guidelines are followed.
• Investigate and report security breaches, thefts, and other incidents promptly.
• Implementation & Follow-up of Security Plan.
• Ensure accurate records of entry and exit logs including those around movement of inventory and other materials are maintained.

Qualifications and Experience:

• Graduation with a minimum of 4-5 years of experience in Security, Loss Prevention, Asset Protection, Investigations, or Inventory Management.
• Previous experience in a warehouse environment will be an advantage.
• University degree level or equivalent through experience and professional certification.
• Minimum of 3 years in law enforcement or security-related professions.
• Experience in managing or coordinating investigations and security audits.
• Knowledge of information security processes and systems, including security equipment and technology.
• Should have relevant certifications in the security domain.
• Effective communication skills.
• Proficient in English and a local language based on the Job location.
• Ability to multi-task and work in a dynamic, fast-paced environment