KYC Processing Analyst

We are seeking a KYC Processing Analyst to join our team in Chennai. The successful candidate will be responsible for completing periodic KYC/CDD reviews for Barclaycard Issuing customers, ensuring customer information remains complete, accurate and up to date.

Key Responsibilities

• Complete end-to-end KYC/CDD periodic refresh reviews for customers allocated within the Barclaycard Issuing portfolio.
• Review existing customer information and identify gaps or changes requiring further investigation or supporting documentation.
• Validate key customer information, including:
• Customer/entity details.
• Knowledge of identification & verification from public domain and third-party approved sources.
• Transactional analysis.
• Nature of business and business activities.
• Ownership and control structure.
• Directors and relevant connected parties.
• Source of funds/source of wealth, where applicable.
• Perform appropriate customer and financial crime risk assessment in accordance with approved procedures.
• Review available internal and external information and evidence to support completion of the refresh.
• Identify cases requiring additional information and initiate appropriate customer outreach.
• Maintain accurate case notes and a clear audit trail of decisions, evidence and actions undertaken.
• Identify potential AML, sanctions, PEP, adverse media, or other financial crime risk indicators and escalate concerns through the prescribed process.
• Ensure cases are completed within agreed SLA and ageing requirements, proactively managing outstanding actions and dependencies.
• Complete cases to the required quality standard and respond to Quality Assurance feedback where applicable.
• Escalate complex cases, policy interpretation questions, and exceptions to the relevant SME/Team Leader.
• Support operational objectives relating to backlog reduction, productivity, quality, and timely completion of customer refresh reviews.

Analyst Expectations

• To meet the needs of stakeholders/customers through specialist advice and support.
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team.
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.

Requirements

• Experience in KYC, CDD, AML, Financial Crime Operations, or customer due diligence.
• Understanding of periodic/ongoing KYC review processes.
• Ability to interpret customer and corporate information and supporting documentation.
• Strong analytical and investigative skills.
• Good written communication and ability to document a clear rationale for decisions.
• Strong attention to detail and ability to work within controlled processes.
• Ability to manage multiple cases against productivity and SLA expectations.
• Good working knowledge of Microsoft Excel, Outlook, and other standard Microsoft applications.