IT Reliability, Site Associate

You will be part of Synopsys, a leading provider of engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products.

As an IT Reliability, Site Associate, you will play a crucial role in ensuring the reliability and efficiency of IT infrastructure that supports engineering teams building cutting-edge chip design and software security solutions.

Your responsibilities will include:

• Designing, deploying, and managing on-premises and cloud infrastructure platforms
• Investigating production issues, identifying root causes, and resolving them
• Working on IT infrastructure projects from initial design through deployment
• Providing Tier 1 and Tier 2 support for Citrix infrastructure and related resources
• Automating repetitive processes using scripting languages like Bash, PowerShell, or Python
• Collaborating with engineering services teams to understand their workflows and deliver infrastructure solutions

The impact you will have includes:

• Enabling engineering teams to have reliable access to development environments and tools
• Reducing downtime for critical engineering workflows
• Improving uptime, performance, and scalability for thousands of internal users globally
• Freeing up your team to focus on higher-impact work through automation

To succeed in this role, you will need:

• A Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field
• Hands-on experience working across multiple operating systems, including Linux and Windows
• Ability to write and debug scripts in at least one language such as Bash, PowerShell, or Python
• Strong troubleshooting skills rooted in a methodical, process-of-elimination approach
• Excellent written and verbal communication skills in English

The team you will be part of is a global IT engineering services team supporting Citrix infrastructure and related resources across multiple time zones.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.