Description
We offer a challenging and rewarding working environment where employees are encouraged to develop and grow at FUCHS, a leading global provider of lubrication solutions.
The Industrial Field Service Technician will report to the Sales Director and play a crucial role in supporting sales through routine maintenance of existing customers, troubleshooting problems at customer sites, and executing field trials.
Responsibilities:
- Perform routine maintenance at existing customer sites, including pulling samples, on-site testing, completing technical service requests and log sheets, submitting samples to the laboratory, and writing service reports.
- Troubleshoot problems at existing customer sites by evaluating product conditions, investigating equipment, and relating it to product performance.
- Execute field trials at new or existing customer sites, including trial preparation, installation and monitoring of trial materials, controlling and documenting trial parameters, and collecting data.
- Travel regularly throughout Alabama, Tennessee, Georgia, and Mississippi, with approximately six overnight stays per month.
Qualifications:
- Bachelor's degree in a technical discipline or equivalent work experience demonstrating mechanical aptitude and interest in a sales or technical career.
- Strong verbal and written communication skills with high problem-solving abilities.
- Detail-oriented with the ability to manage multiple priorities.
- Flexibility to travel on short notice and handle unexpected situations.
- Teamwork, collaboration, and self-motivation are essential.
Benefits:
- Competitive salary: $65,000 - $70,000 per year.
- Challenging and rewarding working environment with opportunities for professional growth.
- Comprehensive suite of benefits.
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