Implementation Specialist

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

Position Summary

This position works with Implementation Managers, Product Development Department, Network Operations and others to determine the most appropriate system setup for Clients.

The Implementation Specialist must analyze client requirements with internal processes and department requirements to determine a viable setup that meets client and internal partner needs.

Responsibilities

• Analyze and determine if selected products and services are aligned and can be supported by existing systems or operating platforms
• Consult and communicate with internal staff regarding new business and revision activity
• Complete timely and accurate setup of complex account structures and detailed benefit plans in systems
• Monitor and manage internal installation process and maintain case tracking
• Run ad hoc data programs to assist with streamlining setup of group and eligibility files
• Run ad hoc data programs to quickly audit setup of customized group enrollments
• Maintain data files for monthly group reporting
• Run monthly reports for all clients and brokers
• Participate in testing related to enhancements/changes made in data files

Requirements

• 1-3 years healthcare industry experience with benefits interpretation

Preferred Qualifications

• Healthcare industry experience
• Salesforce experience preferred
• Detail-oriented, highly organized, and strong communication skills
• Bachelor's degree preferred

Pay and Benefits

• The typical pay range for this role is: $43,888.00 - $93,574.00
• Eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs