Implementation Engineer

Kick-start your career in B2B integration by working on enterprise EDI and integration projects.

As an Implementation Engineer, you'll build foundational skills in EDI, APIs, data mapping, and business process automation while learning from experienced engineers in a structured development environment.

Essential Duties & Responsibilities

• Analyze data, integration requirements, and business processes needed to design, build, and implement customized solutions for Cleo clients.
• Work to become an expert on Cleo Integration Suite solution functionality and implementation procedures.
• Demonstrate excellent customer service so that each and every customer receives supreme value from Cleo solutions.
• Ensure the customer's solution is configured and technically deployed to specification, accurately, and on time.
• Work effectively with team members and other departments to complete projects successfully.

AI Fluency Competencies

• Use AI to accelerate project delivery , drafting implementation plans, summarizing customer requirements, and generating documentation faster.
• Point to specific examples where AI improved turnaround time or output quality on a customer engagement.
• Use AI coding assistants to generate, debug, and review code snippets.
• Prompt AI tools effectively to resolve errors, understand APIs, and navigate documentation independently.
• Draft technical documents and test cases with AI assistance, always validating output before use.

Prerequisites

• Basic understanding of EDI, integration concepts, and data formats.
• Familiarity with FTP/SFTP, AS2, HTTP/S, or similar communication protocols.
• Strong analytical skills with attention to detail and willingness to learn.
• Bachelor's in Computer Science, Information Technology, or a related field with 1–3 years of experience.
• Exposure to ERP systems (SAP, NetSuite, or equivalent) is an advantage.

Nice to Have

• Exposure to Cleo Integration Cloud (CIC) or other B2B integration platforms.
• Knowledge of supply chain, logistics, manufacturing, or retail domains.
• Basic programming or scripting skills (Java or Python).
• Interest in AI and automation technologies.

Benefits

• Compensation Range: $80,000 to $100,000 annual salary.
• Great Healthcare + Dental + Vision.
• Flexible PTO.
• Culture of support, encouraging Life-Work balance.
• 401k match.
• FSA and HSA options.
• Employee Assistance Program.
• Paid Parental Leave.
• Remote work environment.
• Accelerated title and salary growth potential.
• A fun and energetic work environment that makes you excited to go to work every day.