Immigration Consultant

We are seeking an Immigration Consultant to join our team in Dublin. As a consultant, you will be responsible for managing individual case loads of various personal Irish immigration matters, from responding to initial queries, delivering case assessments, to reviewing and filing applications.

Key Responsibilities:

• Manage case loads of personal Irish immigration matters
• Provide advice on, prepare, and draft applications for private clients under supervision of the management team
• Troubleshoot and establish case strategy with the Manager
• Identify new service offerings and communicate with management regarding new potential business opportunities
• Provide process overviews and regular updates on immigration developments
• Engage in strategy discussions around upcoming projects and best practices
• Delegate work through software management tools
• Analyse case management data to establish best practices
• Identify pitfalls in current management software to improve and develop protocols and process flows
• Assist with office-wide projects
• Monitor workload, production, and workflow
• Train new team members

Requirements:

• Background in a busy client-facing immigration role
• Excellent organisational skills and technical Irish immigration knowledge
• Experience with general Irish immigration matters and application types
• Effective communication skills
• Strong time management and commercial acumen
• Ability to prioritise daily tasks and think critically
• Keen interest in thinking ahead to mitigate customer problems
• Love working in a team environment

What We Offer:

• Competitive salary
• Comprehensive benefits package, including health and wellness, lifestyle and savings, protection and security, time away from work, and professional development
• Hybrid work arrangements

What to Expect:

• Initial phone call with Talent Acquisition team
• Interview process, including in-person interviews and written assessment
• Evaluation and notification of outcome