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From the employer's careers site First seen 10 Nov 2026

Head of Student Support Services

Salary

GBP 59,331 - 62,748 per year

Apply on United Colleges Group

Description

We are seeking an exceptional and experienced Head of Student Support Services to lead and develop our student support provision across the College Group.

This is a pivotal leadership role responsible for ensuring every student has access to outstanding support services that enable them to thrive academically, personally and professionally.

As the operational lead for safeguarding and student support, you will provide strategic direction and inspirational leadership across safeguarding, mental health and wellbeing, student welfare, bursary administration and care-experienced student support.

You will play a critical role in creating a safe, inclusive and supportive environment where students can achieve their full potential.

As our Designated Safeguarding Lead (DSL), you will be responsible for leading and embedding a strong safeguarding culture across the organisation, ensuring compliance with statutory requirements and best practice.

Working closely with internal teams and external agencies, you will oversee safeguarding interventions, staff training and reporting to senior leaders and governors.

You will lead and develop a dedicated Student Support Services team, driving high-quality, student-centred support that promotes positive outcomes, attendance, retention and achievement.

The role also includes strategic oversight of student financial support, including bursary administration and funding programmes, ensuring fair, transparent and compliant processes that support student participation and success.

The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references.

Disabled candidates who meet the essential criteria are guaranteed an interview.

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Skills

Required

  • Education
  • Social Work
  • Counselling
  • Safeguarding
  • Mental Health
  • Wellbeing
  • Student Support
  • Leadership
  • Management

Nice to have

  • Leadership qualification
  • Mental Health First Aid (MHFA) certification
  • Budget management
  • Quality improvement frameworks
  • Safeguarding and case management systems such as MyConcern

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/head-student-support-services-116174

Apply on United Colleges Group