Description
As a Visual Keyholder at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence.
You will be responsible for executing the visual, commercial, and styling curation according to visual and commercial guidelines for the store.
Key responsibilities include:
- Ensuring visual and commercial curation according to guidelines
- Representing the brand positively during customer interactions
- Organizing and planning workload according to store activation plans
- Launching and maintaining global campaigns and sales activities
- Ensuring good garment care, stock levels, and providing input on allocation
- Performing sales report follow-up and identifying visual and commercial opportunities
- Creating efficient actions to increase customer satisfaction and reach sales targets
- Following procedures, best practices, and legal requirements
You will also be responsible for:
- Keeping up-to-date with fashion trends and competitor awareness
- Sharing and inspiring store teams with seasonal changes and fashion trends
- Coaching and developing the store team's visual and commercial skills
- Supporting and developing daily routines and best practices for the store team
- Developing and coaching talents and providing onboarding training to new colleagues
The ideal candidate has:
- Fashion interests and leadership skills
- Experience with visual and commercial execution in a dynamic environment
- Good knowledge of visual, commercial, and operational best practices
- Strong organizational skills and ability to prioritize tasks
- Effective communication skills and ability to motivate and guide a team
Benefits include:
- 25% staff discount
- Medical, pharmacy, vision, and dental coverage
- Employee assistance program
- Vacation, wellness, holiday, and parental pay
- 401K
- Commuter benefits and health and dependent care FSA
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