Description
As a Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell products and provide support and guidance.
Your main responsibilities will include:
- Providing excellent customer service and supporting customers with direct service
- Guiding customers through fashion trends, stories, and products in all areas of the store
- Promoting and selling products to customers
- Actively promoting the Customer Loyalty App and in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Supporting commercial or operational actions to reach sales targets with the store management team
You will also be expected to:
- Keep up-to-date with the fashion scene, trends, and products
- Use your product and fashion knowledge to share relevant information with customers
- Retain and share your service, fashion, and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Participate in relevant available onboarding, introduction processes, and trainings and courses relevant for your role and future development
Benefits of working at H&M include:
- Competitive pay rate of $15.50 per hour
- Comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off
- Employee discount at H&M, & Other Stories, and COS
- Access to a large global talent community and career growth opportunities
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