Group Design Lead - Spend

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

We’re looking for an exceptional design leader to join our Spend design team. You’ll be working with the cross-functional team that creates a best-in-class spending experience for users all over the world.

As a Group Design Lead, you will lead the team of designers to deliver projects across complex product areas, which enable customers to spend multiple currencies and manage them safely. You will take ownership of the vision setting and become accountable for the design quality of our products and processes on the team.

Your mission: You'll be joining a growing team that is expanding the way customers can use their Wise Account. You'll get to work on solving how customers can spend their international money, when travelling, relocating or at home. You'll create simple, easy-to-use experiences for a complex financial product that serves 16 million users, from a diverse range of backgrounds, across the globe.

Here's how you'll make an impact:

• Be a cross-functional hero and partner up with the Group Product Manager, Engineering Lead, Analytics Lead, as well as researchers and content designers within your squad
• Get to know Wise customers, building empathy and deep understanding of their needs
• Using the full range of Product Design and leadership skills to guide the designers to ensure that they are designing and delivering the most impactful projects
• You'll be influential in your team, increasing customer-centeredness, creativity, and design quality

This role will give you the opportunity to:

• Create world-class work. Join a team that's shaping the future for new customers across multiple audiences, collaborating across functions to deliver work that exceeds expectations
• Delightful experiences. Create deeper connections with our customers through experiences that evoke delight and emotion
• Build connections. Partner with product teams to discover customer needs and use those insights to create bold, scalable stories
• Have influence. Champion a design-driven approach by effectively communicating your rationale through clear and compelling storytelling
• Lead the work. Identify opportunities, prioritise what matters, and drive the creative direction forward
• Lead the team. Champion and grow a team of talented designers

Qualifications:

• You have 14+ years of experience as a Design Leader (including people management), championing customer-first design initiatives
• You've got a portfolio of well-crafted, impactful work in digital product design and brand design
• You have a proven record of leading a highly functioning design team that has consistently delivered features at the global scale
• You understand the power of storytelling to manage stakeholders and lead the cross-functional team
• You're a natural collaborator, designing in the open, leveraging other functions' expertise and taking them on the journey with you
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way