Description
We are looking for a professional and experienced receptionist to work in our busy clinic. As part of our team, the successful candidate will be responsible for greeting patients and administrative tasks such as scheduling appointments, answering phones, and using digital platforms to respond to patients' queries.
Responsibilities:
- Greet and direct patients and visitors
- Accurately answer telephones, screen calls, and direct calls to appropriate individuals
- Provide phone support to other departments
- Answer questions and assist patients in completing registration, appointment requests when presented via online, face-to-face or via telephone
- Triage patients efficiently
- Good working in teams
- Good communicator
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Requirements:
- GCSE or equivalent (required)
- Medical Receptionist: 1 year (required)
- Working with EMIS system: 1 year (required)
- Fluent English (required)
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