GP Receptionist / Administrator

We are seeking a skilled GP Receptionist / Administrator to join our team at Pimlico Health @ The Marven, a well-established NHS GP Practice in London. As a GP Receptionist / Administrator, you will play a vital role in the smooth operation of our practice, providing a mix of front-facing patient support and back-office administrative tasks.

Job Summary: A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greeting patients, answering phones, scheduling appointments, processing registrations, managing correspondence, handling prescriptions, and data entry into the practice's computer system.

Main Duties of the Job:

• Patient and Visitor Interaction: Receive and direct patients, visitors, and staff in person or over the phone. Provide general assistance and answer general enquiries about services and results. Assist patients in accessing the most appropriate healthcare professional.
• Appointments and Scheduling: Book new and follow-up appointments. Manage the appointment system and deal with the reception area.
• Administration and Data Management: Process new patient registrations and handle patient records. File, retrieve, scan, and manage patient-related documents and correspondence. Enter data into computer systems. Process and prepare repeat prescriptions.
• Communication and Support: Answer and route incoming telephone calls and take messages. Handle incoming and outgoing correspondence and mail. Provide secretarial and administrative support to the doctors, nurses, and practice manager. Action task requests from clinical staff and external health organisations.

About Us: We are an NHS GP Practice. Our doctors have been serving the community of Pimlico and Westminster for many years. We provide a range of dedicated services within our practice including diabetes, paediatric clinic, chronic disease management and home visiting service.

Benefits:

• Competitive salary: £12.71 to £13.45 per hour
• Permanent contract
• Full-time and part-time opportunities available

Requirements:

• Strong communication, organization, and IT skills
• Desirable: SystmOne experience

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.