GP Reception Manager

We are seeking a highly organised and motivated GP Reception Manager to lead our reception team and provide administrative support to the practice.

The successful candidate will have previous experience of managing or supervising a team within a healthcare setting, customer service or admin role, and will be able to demonstrate excellent communication and organisational skills.

Key responsibilities include:

• Managing staff rotas and absence management
• Providing training and development opportunities for reception staff
• Monitoring workload across reception, telephone and online services
• Reporting and monitoring patient feedback and complaints
• Working closely with the Assistant Practice Manager to deliver an outstanding service

In return, we offer a competitive salary of £15.00 per hour, a permanent full-time contract, and the opportunity to work with a friendly and supportive team.

The practice is committed to providing high-quality patient care and is looking for a skilled and experienced GP Reception Manager to join our team.