Governance & Operational Excellence Internship

The Governance & Operational Excellence Internship experience is a 10.5-week full-time opportunity that starts on May 24th, 2027, and concludes on August 4th, 2027.

This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice.

As a CVS Health Corporate Intern you will participate in:

• Projects that contribute to the success of our business
• Community service activities
• Professional development workshops
• Mentorship and networking opportunities
• Interaction with senior leaders

The hourly rate is $26/hr with 40 hours/week, no work on July 4th (company holiday), and two days of paid leave. Additionally, our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

The Configuration Governance team is responsible for establishing and maintaining enterprise-wide standards, controls, and quality practices that support accurate and consistent configuration processes across Commercial, Medicaid, and Medicare businesses.

You Will Gain Valuable Work Experience and Participate In:

• Analyzing data and validating information to support configuration accuracy and reporting processes
• Developing analytical skills through the creation and maintenance of reports, dashboards, and operational metrics
• Evaluating quality assurance practices, audit results, and performance measures to identify improvement opportunities
• Collaborating with project managers and cross-functional stakeholders to understand business processes and operational workflows
• Supporting process improvement initiatives that increase efficiency and consistency across teams
• Learning how governance frameworks, compliance controls, and operational standards support healthcare operations
• Utilizing technology and business tools to support reporting, analysis, and process improvement activities
• Gaining exposure to enterprise-wide initiatives that impact Commercial, Medicaid, and Medicare businesses

Required Qualifications:

• Meet educational requirements (see Education section)

Preferred Qualifications:

• Have demonstrated leadership experience
• Have internship, work, or project experience in a related field
• Show strong written and verbal communication skills
• Have an interest in obtaining a full-time position within CVS Health upon graduation
• Strong organizational and project management skills
• Proficiency in Microsoft Excel for data analysis and reporting
• Familiarity with AI tools such as Microsoft Copilot, Claude, or similar technologies
• Ability to communicate effectively with stakeholders and business leaders
• Interest in process improvement, quality management, governance, or operational excellence initiatives
• Exposure to data analytics, programming, data science, or automation tools is a plus

Education:

• Currently pursuing a Bachelor's degree
• Have an anticipated graduation date between September 2027 and June 2028
• Have a major relevant to the position such as Business Administration, Information Systems, Data Analytics, Management Information Systems, Operations Management, Computer Science, Data Science, Industrial Engineering, Healthcare Administration, or a related field