Global Head of Partner Solutions Architecture

Job Overview

As a dynamic and experienced Global Lead of Partner Solutions Architecture, you will lead our growing team of talented solutions architects, working closely with our Alliances & Channels team. This role will focus on building robust alliances with independent software vendors (ISVs) such as Salesforce, Commercetools, and AWS, as well as global system integrators (GSIs) like Accenture and PwC, on top of other strategic regional partnerships.

Responsibilities

• Lead and develop a global team of Partner Solutions Architects (PSAs) and managers of PSAs, providing guidance on best practices for engaging with partners.
• Establish and lead a technical industry function for Stripe's top-priority industries, defining the strategy, operating model, and talent needed to build deep industry expertise. Partner with sales, product, engineering, and industry go-to-market leaders to develop industry-specific solutions, reference architectures, and technical enablement that can scale across customer and partner engagements.
• Develop and execute strategic plans to enhance the capability of the PSA team in supporting ISV and systems integrator (SI) partners.
• Develop and execute strategic plans for the incubation of the Alliances & Channels (A&C) AI ecosystem (B2B AI and developer platforms).
• Be the executive sponsor and owner of the Stripe Partner Advocate Program.
• Collaborate with internal stakeholders, including sales, product, and engineering teams, to ensure alignment in partner strategies and initiatives.
• Manage relationships with key partner accounts, understanding their needs and translating them into action for the PSA team.
• Analyze market trends and partner feedback to identify opportunities for improvement and direct the team in addressing these areas.
• Foster a culture of continuous improvement, innovation, and knowledge sharing within the team.
• Develop and grow talent on a global scale across AMER, EMEA, and APAC.
• Initiate and lead efforts to develop Centers of Excellence within partners, driving solutions-oriented go-to-market services, products, and strategies with Stripe as a key pillar.

Requirements

• 15+ years of experience in technical presales or solutions architecture, including 10+ years in a presales leadership position. The ideal candidate will have experience in a similar role leading a Partner Solutions Architecture organization globally.
• At least 5 years of experience building and developing teams across multiple regions.
• Strong understanding of cloud computing, APIs, software architecture, and integration technologies.
• Excellent leadership skills with the ability to inspire and develop high-performing teams.
• Exceptional interpersonal and communication skills, with the ability to liaise effectively with technical and non-technical stakeholders.
• Proven project management skills with the ability to lead multiple initiatives simultaneously.
• A results-oriented mindset with strong analytical and problem-solving skills.
• Experience in an environment that featured Billing, Payments, fraud solutions, or similar.