General Merchandise Team Leader

The General Merchandise Team Leader role at Target involves leading a team to deliver exceptional guest experiences, driving sales, and maintaining store operations.

Job Summary: As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members, prioritising guest experience, and ensuring that products are available, accurately priced, and easily accessible.

Responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
• Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviours and execution
• Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
• Educate the team on how operational procedures affect inventory management, store profitability, and product availability
• Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve them
• Be an expert in operations, accuracy, process, and efficiency
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Establish clear goals and expectations and hold team members accountable
• Help with efficient delivery to guests by leading pick, pack, and ship fulfilment work accurately
• Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
• Stay informed about relevant trends and products to educate team members
• Evaluate candidates for open positions and develop a guest-centric team
• Identify team members for future leader positions and utilise growth development to build a talent pool
• Support guest services such as back-up cashier and digital fulfilment processes
• Demonstrate inclusivity by valuing diverse voices and approaches
• Demonstrate a culture of ethical conduct and follow all Target policies and safety procedures
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours

Requirements:

• High school diploma or equivalent
• Age 18 or older
• Previous retail experience preferred but not required
• Ability to lead and hold others accountable
• Effective communication skills
• Ability to work independently and as part of a team
• Capability to remain focused and composed in a fast-paced environment
• Welcoming and helpful attitude towards all guests and team members
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders
• Scan, handle, and move merchandise efficiently and safely
• Flexible work schedule; reliable and prompt attendance necessary

Benefits: Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

Salary Range: $21.00 - $35.70 per hour