General Merchandise Sales Executive Team Leader

The General Merchandise Sales Executive Team Leader is a key role at Target, responsible for leading a team to deliver exceptional guest experiences and driving business results.

As a General Merchandise Sales Executive Team Leader, you will consistently deliver guest experience commitments, hold team leaders accountable for delivering exceptional guest experiences, and celebrate outstanding guest experiences across teams.

Your typical day will include reviewing area guest, financial, and team metrics to identify gaps and understand team behaviors, celebrating wins, setting clear priorities, and leading actions that drive results and enhance the guest experience.

You will also partner across teams to create an easy, inspiring, and friendly guest experience, build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, and drive total store sales.

The role requires strong interpersonal and communication skills, business acumen, and the ability to manage conflict, lead, and hold others accountable.

Target offers a competitive salary range of $64,000.00 - $128,000.00, as well as comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

Responsibilities:

• Consistently deliver guest experience commitments
• Hold team leaders accountable for delivering exceptional guest experiences
• Celebrate outstanding guest experiences across teams
• Review area guest, financial, and team metrics to identify gaps and understand team behaviors
• Celebrate wins, set clear priorities, and lead actions that drive results and enhance the guest experience
• Partner across teams to create an easy, inspiring, and friendly guest experience
• Build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
• Drive total store sales
• Assess, plan, and validate best practices to determine operational opportunities
• Establish and maintain a culture of accountability through clear expectations and performance management
• Develop a strategy and utilize workload planning tools to complete all scheduled workload
• Know and assess the competition; leverage guest insights and feedback to drive the business
• Create a scheduling plan with information based on monthly and weekly business workload and guest traffic patterns
• Lead prioritization and conduct regular check-ins with your team to guide appropriate completion of tasks and workload
• Lead the understanding of how operational procedures impact shortage, profitability, in-store replenishment, inventory, and pricing accuracy
• Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work
• Oversee all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment
• Demonstrate inclusivity by valuing diverse voices and approaches
• Demonstrate a culture of ethical conduct, following all Target policies and safety procedures
• Lead an in-store security culture by focusing on deterrence, response, and resolution
• Lead merchandise protection strategies across the total store
• Implement all safe and secure training and processes
• Address all store emergency and compliance needs
• Regularly assume store-level leadership on duty (LOD) responsibilities

Requirements:

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead, and hold others accountable
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Relate well with and interact with all levels of the organization
• Learn and adapt to evolving technology needs
• Independently manage workload and prioritize tasks
• Access all areas of the building to respond to all guest or team member issues
• Interpret instructions, reports, and information
• Scan, handle, and move merchandise efficiently and safely
• Accurately handle cash register operations as needed
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary