Description
We are seeking a General Manager to lead and oversee all aspects of shop operations at Pret a Manger.
As a General Manager, you will be responsible for:
- Leading and managing all aspects of shop operations, including staffing, scheduling, and inventory management
- Driving sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives
- Creating a positive and inclusive work environment, coaching, training, and developing your team to help them thrive
- Ensuring full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy
- Preparing and analysing reports such as P&L statements and budget forecasts to identify opportunities for improvement
- Collaborating with departments like marketing and supply chain to implement initiatives and achieve business goals
The ideal candidate will have:
- Leadership experience in the hospitality industry
- Excellent communication and problem-solving skills
- A sharp eye for detail
- Experience in retail or hospitality, with a proven track record of leading a team, driving profit, and delivering great customer experiences
In return, we offer:
- A starting salary of £40,338 with a discretionary 20% quarterly bonus
- 33 days of annual leave (increasing to 38 days after a certain period)
- Free private medical cover
- 4% of your pension contribution matched by Pret (rising to 5% after 5 years)
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years' service
- Flexible Benefits Platform with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
At Pret a Manger, we value:
- Happy Teams, Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
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