GBSC Risk & Control Senior Analyst

The Global Business Solutions Center (GBSC) is the operational service center to internal corporate functions, Finance, Human Resources, Law Franchise and Integrity. The GBSC Risk & Control Senior Analyst role is responsible for supporting implementation and monitoring of operational risk across shared services functions to identify, assess and mitigate risks.

Responsibilities:

• Serve as a risk management process leader for the GBSC risk management team.
• Assist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture.
• Support teammates and stakeholders by working closely to develop knowledge base of best practices.
• Identify and assess controls gaps and work with control owners to develop sustainable remediation plans that are compliant with regulatory and policy requirements.
• Proactively troubleshoot issues and exercise discretion when management support may be necessary to resolve an issue.
• Collaborate with operations teams to develop risk reporting, Key Risk Indicators (KRI's), and support ongoing monitoring and testing.
• Maintain the risk register, heat map, audit schedules, action items, and risk response plans.
• Conduct incident reporting and root cause analysis.
• Help develop and maintain reports, metrics and presentations of progress and results for meetings with various stakeholders and senior leadership.
• Support and coordinate activities from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams.
• Sustain GBSC Risk Management tools and resources.
• Create value and innovation with AI-based preventative and detective controls.

Requirements:

• Familiarity with Payroll and the People & Capability (HR) space.
• Risk management experience and knowledge of risk management practices (e.g., ERM, ORM, TRM).
• Proven experience in audit, operational risk, or other risk management functions.
• Experience with the “three lines of defense” model.
• Understands compliance and risk management frameworks.
• Effective verbal and written communication and presentation skills.
• Demonstrated success in applying risk management to support business/operational processes.
• Analytical, problem solving, and critical thinking skills.
• Understands and appreciates diverse backgrounds.
• Knowledge of documenting control activities, test procedures, and validation execution.
• Experience developing process flow and controls documentation and recommending and implementing improvements.
• Consistently demonstrates clear, concise, and effective verbal and written communication skills along with presentation skills.
• Experience with relationship building and relationship management skills.
• Ability to operate with independence, autonomy, and under pressure, even in ambiguous circumstances.
• Flexibility in working on several processes or projects simultaneously to meet team goals and responsibilities.
• Self-motivated and detail oriented with excellent problem-solving skills.
• Key attention to detail.
• Audit, Risk Management, Compliance, Continuous Improvement, Lean, or Six Sigma background preferred.
• Proficient in MS Office applications (Excel, Word, PowerPoint, Visio) with advanced experience with data analysis within Excel and flow chart development in Visio.
• Tableau, Alteryx, and statistical analysis experience is desirable.