Funeral Service Crew

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• Bear coffins on the day of the funeral and drive funeral vehicles
• Maintain the cleanliness of equipment and facilities, including vehicles
• Prepare coffins and engrave name plates
• Prepare the deceased in our care for viewings and the funeral
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

What you'll bring

• A full UK manual driving licence
• The ability to perform the physical aspects of the role (such as manual lifting)
• Good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners)
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Benefits

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• A pension with up to 10% employer contributions
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• Access to virtual GP and free eye tests
• Endless career development opportunities including apprenticeships
• Friendly, supportive team and the knowledge that you make a huge difference to your community
• Access to Stream - a money management app that gives you access to a percentage of your pay as you earn it