Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
Signify Health, part of CVS Health, is hiring full-time, board-certified nurse practitioners or physician assistants to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members.
In this role, you will:
- Conduct online 'Video Visits' with health plan members, working in a private space with an adequate internet connection
- Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people's unique needs
- Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month
- Execute a strong visit completion rate, consistently pacing 220+ completed visits per month
- Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)
Other role expectations and requirements:
- Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
- Consistently engage with regular manager, team, and clinical meetings
- Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
- Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
- Maintain board certification
- Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)
- Able to obtain and maintain multi-state licenses in coverage area, as required
Additional Required Skills, Abilities, and Working Environment:
- Clinicians will be dedicated to providing Video Visits ('telehealth') services only
- Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines
- While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses
- Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices
- Effective verbal, written, and electronic communication skills
- Ability to work without direct supervision and practice autonomously
- Proficiency with information management and technology
Benefits:
- The security of a base salary plus incentive structure (based on the number of in-home visits completed)
- Malpractice insurance coverage (during Signify Health-related activities)
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility
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