Front Office Receptionist-FT-Physical Therapy

We are seeking an outstanding individual to fill a full-time position as a receptionist at our Salem Physical Therapy clinic. As a key member of our team, you will be responsible for maintaining a professional image in the office and in all communications, while providing exceptional customer service to our patients.

Responsibilities:

• Take incoming calls and schedule appointments for patients
• Greet patients and complete registrations as needed
• Take payments
• Complete referrals
• Complete insurance verifications and benefits checks
• Work well as a team player and be able to work on individual responsibilities
• Provide courteous and friendly customer service, even in a busy office environment
• Multi-tasking is an important skillset

Qualifications:

• Must be over 18
• Excellent customer service skills and telephone etiquette
• Great with people and very friendly with strong communication skills, both written and oral
• High school diploma
• One-year plus experience in customer service in a healthcare environment is preferred
• Able to speak Spanish is a plus, but not required

Hours:

• 40 hours a week working Tuesday-Friday
• Regular shifts are 7:00am-5:00pm