Description
We're looking for a Front of House Leader to join our team at Victoria Station. As a leader, inspirer, and driver of your team, you'll be our in-shop champion, coaching and mentoring your team to deliver exceptional customer service.
About the role You'll be responsible for driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
Requirements
- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day
- Share our passion for exceptional customer service
- Spread joy every day through small acts of kindness
- Experience needed: leading with purpose, driving team performance, protecting profit, and keeping customers happy
Benefits
- Base pay rate: £14.10
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift
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