Forward Deployed Engineering Manager, Financial Services

As a foundational FDE manager, you'll lead FDE through high-stakes, ambiguous financial services deployments and own technical and business value outcomes end to end. You'll grow a team that can operate under pressure and help OpenAI learn from the field. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems.

Responsibilities:

• Lead and grow a team of FDE delivering production systems with frontier models
• Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
• Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
• Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
• Use judgement to distinguish what requires action and what does not
• Set a high bar for FDE performance and support each person's growth through direct, actionable feedback
• Define how we staff and support field teams that can scale without added complexity

Requirements:

• Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.
• Have led high-pressure technical projects from prototype to production.
• Write and review production-grade code across frontend and backend using Javascript or Python.
• Simplify complex work and make fast, sound decisions under pressure.
• Elevate team performance through clarity, not process.
• Operate with urgency in ambiguous or evolving environments.
• Translate field experience into sharp, actionable feedback for Product and Research.
• Build deep trust with your team by modeling calm, focus, and judgment when it matters most.

Benefits:

• Hybrid work model of 3 days in the office per week
• Relocation assistance to new employees
• Travel up to 25%