Forward Deployed Engineer

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.

As a Forward Deployed Engineer, you will work directly with business teams to find problems worth solving and ship solutions that move a measurable business result. You will build AI agents and full-stack applications on AWS and MX2, our in-house AI platform.

Responsibilities:

• Embed with the business to understand how work gets done and where it gets stuck
• Pick the right problem to solve, agree with business owners on a measurable problem, take a baseline before building, and define how success will be measured
• Lead by example, designing and implementing reliable systems across the backend, frontend, and cloud infrastructure on AWS
• Build with AI, creating AI agents and workflows for areas such as call center and client intake
• Elevate code quality, championing test-driven development, code hygiene, and clean architecture
• Build for trust, testing and evaluating AI output, designing human review where it matters, and protecting client data
• Move fast, build right-sized solutions quickly, and improve them in production
• Measure the result, reporting the business outcome
• Champion documentation and handoff, authoring technical design documents and transferring what you build to a permanent owner
• Collaborate with product managers, engineers, and business stakeholders to keep every solution aligned with the MX2 roadmap

Requirements:

• Typically 5+ years of professional software development experience
• Strong in at least one modern programming language
• Hands-on experience with agentic development using AI coding agents
• Experience building with large language models in production
• Production experience with AWS and modern cloud-native architectures
• Demonstrated expertise in software testing, quality assurance, and CI/CD pipelines
• Comfort turning a loosely defined business problem into a scoped build
• Exceptional communication skills

Nice to Have:

• Experience as a forward deployed, solutions or field engineer
• Voice AI or contact center technology experience
• Experience with Amazon Bedrock, Bedrock AgentCore or similar AI agent platforms
• Salesforce or Litify experience
• Experience in legal, healthcare or another regulated industry

Why Join Us:

• Be part of a fast-growing engineering team within a stable, established company
• Build AI that people across America's largest injury law firm use every day
• Opportunities for career advancement, ownership, and professional development
• Get recognized for the impact you deliver
• Work with passionate engineers who value thoughtful design, high-quality code, and continuous improvement
• Work remotely from anywhere in the United States

This role is remote within the United States, with occasional travel to our offices and business teams.

The salary range for this position is $120,000-$160,000 USD.

Benefits:

• Medical and dental insurance
• 401(k) plan
• Paid time off and paid holidays