Description
The Food Service Team Leader role at Target involves leading a team to provide excellent guest experiences, managing food service operations, and maintaining high standards of food safety and quality.
Responsibilities include:
- Delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensuring every team member understands and consistently delivers on Target's guest experience commitments and operations
- Observing and providing feedback to team members, recognising great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities for improvement
- Planning and executing daily/weekly workload to deliver department and store sales goals and guest engagement
- Assigning daily tasks to team members based on planned workload and guest traffic patterns
- Assessing Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels
- Following all food safety requirements and cleaning routines
- Validating and following up on team members' progress against department checklists and routines
- Leading team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications
- Ensuring accurate in-stocks by placing store-initiated orders according to best practices
- Making production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability
- Remaining up-to-date on relevant trends and products to educate team members
- Participating in team hiring and onboarding processes
- Establishing clear goals and expectations and holding team members accountable
- Demonstrating a culture of ethical conduct, safety, and compliance
- Leading and demonstrating a safety culture through modeling and recognising safe behaviours
- Demonstrating inclusivity by valuing diverse voices and approaches
- Supporting merchandise protection strategies across the total store
- Occasionally assuming store-level leadership on duty responsibilities
- Addressing all store emergency and compliance needs
- Supporting guest services such as back-up cashier, order pick up, and Drive-up
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred but not required
- Strong interest and knowledge of the food service business
- Ability to lead and hold others accountable
- Effective communication skills
- Ability to work independently and as part of a team
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward all guests and other team members
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
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