Food & Beverage Team Leader

The Food & Beverage team enables a consistent experience for guests by ensuring product is fresh, in stock, available, and accurately priced and signed on the sales floor.

As a Food & Beverage Team Leader, you will lead a team of hourly team members and be responsible for:

• Consistently delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
• Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments
• Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution
• Understanding sales goals, planning and executing daily/weekly workload to deliver on department and store sales goals and guest engagement
• Leading a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards
• Assessing backroom and sales floor areas of Food & Beverage and Food Service on a daily basis
• Establishing clear goals and expectations and holding team members accountable to those expectations
• Being a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables
• Maintaining a fresh, full, and food-safe area during all operating hours
• Assigning daily tasks to team members based on planned workload and guest traffic patterns
• Validating and following up on team members' progress against their assigned prioritised workload tasks
• Leading and demonstrating a culture of executing all best practices
• Developing and maintaining partnerships with vendors to ensure clear expectations are established and brand standards are being met
• Remaining up-to-date on relevant trends and products to educate team members
• Supporting your leader in the hiring and onboarding process of new team members
• Supporting guest services such as back-up cashier, order pick up, and Drive-up
• Demonstrating a culture of ethical conduct, safety, and compliance
• Leading and demonstrating a safety culture through modelling and recognising safe behaviours
• Modelling the execution of physical security processes to enhance the in-store security culture
• Supporting merchandise protection strategies across the total store
• Demonstrating inclusivity by valuing diverse voices and approaches
• Following all safe and secure training and processes as a key carrier
• Occasionally assuming store-level leadership on duty responsibilities
• Addressing all store emergency and compliance requirements

Requirements:

• Must be at least 18 years old or older
• High school diploma or equivalent
• Previous retail and/or food experience preferred, but not required
• Strong interest and knowledge of the Food & Beverage business
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
• Ability to work independently and as part of a team
• Ability to manage workload and prioritise tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Working Conditions:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders if needed
• Scan, handle, and move merchandise efficiently and safely
• Flexible work schedule (e.g., nights, weekends, and holidays)
• Reliable and prompt attendance necessary
• Ability to work in environments that will include refrigeration and freezer temperatures and conditions
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties