Description
As a Flagship Store Manager, you will be responsible for the overall management of the store and lead your team to create an inspiring, inclusive, and high-performing work environment.
Your main responsibilities will include:
- Ensuring an excellent operational and visual customer experience
- Analyzing sales and budget goals, identifying areas for improvement, and implementing changes with your team
- Efficiently planning tasks and personnel deployment
- Developing your team through strategic recruitment, onboarding, regular feedback, and individual development
- Staying up-to-date with current fashion trends and applying this knowledge to enhance customer interactions
You will collaborate closely with your team to provide customers with a welcoming atmosphere and help them feel confident and self-assured when expressing themselves through the latest trends and timeless styles.
The ideal candidate has:
- Experience in managing and organizing large stores (approximately 90 FTE)
- Experience in coaching and strategically developing a team
- Strong planning and prioritization skills
- Self-assured handling of sales planning, analysis, and follow-up
- Excellent communication skills, with the ability to listen actively and empathetically
- Ambitious, performance-oriented, and determined mindset
- Analytical thinking, flexibility, and solution-focused approach
- Ability to create an outstanding customer experience with dedication and team spirit
- Willingness to travel to Amsterdam, The Hague, and Rotterdam
- Passion for fashion, trends, and commerce
We offer:
- Employee discount on all our products and brands
- 25 vacation days
- H&M Incentive Program (bonus program)
- Employee Assistance Program (EAP) for a healthy work-life balance
- Corporate Benefits (exclusive discounts at many brands)
- Gross salary starting from €5,000 per month (excluding holiday pay)
- Company pension scheme
- Travel cost allowance
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