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From the employer's careers site First seen 10 Nov 2026

ENT Medical Secretary/PA

Description

We are delighted to offer an exciting opportunity to join our ENT Department as a full-time Medical Secretary. This role provides an excellent opportunity to advance your career in healthcare administration while contributing to a thriving surgical service.

We are seeking a candidate with experience within the NHS, who is enthusiastic, adaptable, and eager to develop their skills.

The successful applicant will demonstrate excellent communication skills, strong teamworking abilities, and the capability to liaise effectively with patients of all ages, clinicians at all levels, and managers both within the Trust and externally.

Time management skills are essential to successfully balance the demands of a busy and varied workload.

The ENT Department is committed to delivering high-quality patient care and ensuring positive patient experiences, consistently reflecting the Trust's values.

Main duties of the job

  • Provide comprehensive secretarial and administrative support at a senior level to Consultants and clinical teams within the department.
  • Produce, format, and manage complex documents--including reports and minutes of meetings--ensuring clarity, accuracy, and an organised presentation.
  • Maintain an efficient file management system, ensuring documents and records are easily accessible and up to date.
  • Monitor the functionality and turnaround time of the off-site transcription service, identifying issues promptly and reporting them to the Specialty Manager to maintain service efficiency.

Benefits

  • Competitive salary: £34,186 to £37,389 per annum
  • Agenda for Change pay scheme
  • Band 4
  • Fixed term contract for 6 months
  • Full-time working pattern

Person Specification

Qualifications

  • Good general education including GCSE in Maths or English (or equivalent)
  • Minute Taking

Experience

  • Secretarial / administration experience
  • Experience of working within a hospital
  • Experience in establishing/maintaining robust office systems

Skills

  • Ability to work unsupervised
  • Computer skills including use of email (e.g. ability to create directories, documents, mail merge, etc.)
  • Excellent communication and interpersonal skills

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Skills

Required

Nice to have

  • AMSPAR Diploma
  • Customer Care course
  • experience of working in a multi-cultural environment
  • ability to use Word and Excel
  • Patient Administration System (iClip)
  • Electronic Patient Record (EPR)

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobs.nhs.uk/candidate/jobadvert/C9200-26-1014

Apply on St George's University Hospitals NHS Foundation Trust