Engineering Manager, Payment Services

About Tide

Tide is an organisation that helps SMEs save time and money in the running of their businesses by offering business accounts and related banking services, along with a comprehensive set of highly usable and connected administrative solutions.

About the Team

The Accounts team is the platform layer behind how members open, manage, and understand their accounts at Tide. It owns account opening, regulatory compliance, account management, account switching, and the full transaction experience.

About the Role

As an Engineering Manager at Tide, you will lead the Accounts team, setting its technical direction, owning its delivery and reliability, and growing its engineers across backend, mobile, and web.

Responsibilities

• Leading the Accounts team across backend, Flutter mobile, and Angular web, setting its technical direction and holding it to delivery.
• Defining and maintaining the interface with the ledger: what the ledger guarantees, how Accounts services consume it, and who owns which data and schemas.
• Owning account opening, account management, and account switching, including regulatory compliance.
• Owning the member-facing transaction experience end to end: the timeline, transaction details, counterparty information, transaction history, statements, and exports.
• Setting technical direction for services that are read-heavy, data-rich, and tightly coupled to the app.
• Owning system stability and operational reliability for your services.
• Partnering with product, design, compliance, and operations to ensure accuracy, supportability, and compliance.
• Growing engineers at every level, across backend, mobile, and web.
• Partnering with other teams at Tide that build on the Accounts platform.
• Aligning with other EMs across Banking on shared platform and infrastructure decisions.

Requirements

• Meaningful engineering management experience.
• Experience leading product-driven teams.
• A solid backend engineering foundation.
• Experience leading distributed, remote-first teams across time zones.
• Proven experience aligning with senior leadership on deliveries and managing dependencies.
• Strong grasp of distributed systems.

Technical Depth

• Technically fluent: able to read code, follow architecture, and engage with design decisions.
• Backend engineering in a strongly-typed language.
• Experience with microservices in a cloud-native environment.
• Designing and operating APIs and data services.
• Relational database engineering.
• Event-driven and async systems experience.
• Familiarity with mobile and web delivery.

How You Work

• You set technical direction and hold others to it.
• You care about the member experience and correctness equally.
• You are a good neighbour to other teams.
• You communicate clearly with non-technical stakeholders.
• You develop engineers at every level.

Tech Stack

• Java, Spring Boot, and JOOQ.
• Event-driven architecture with messages over SNS+SQS and Kafka.
• Primary datastores are PostgreSQL via RDS or Aurora.
• Docker, Terraform, ArgoCD, and EKS.
• DataDog for monitoring, observability, and automated SLOs.
• GitHub, Semgrep, and solid testing.
• Angular on Web, Flutter for mobile app.
• Fivetran/BigQuery/Looker for BI insights and Python/FastAPI/Faust for automated decisioning.

Benefits

• Competitive Compensation: salary and share options.
• Time Off: Generous annual leave.
• Parental Leave: Paid maternity, paternity, and adoption leave.
• Sabbatical: Extended unpaid and paid leave options.
• Health Insurance: Private family insurance.
• Life & Accident Cover: Comprehensive accidental and life insurance protection.
• Mental Wellbeing: Access to therapy sessions.
• Volunteering & Development Days: Paid days for volunteering or personal growth.
• Learning & Development: Annual budget for books, courses, coaching.
• WOO: Work from abroad for up to 90 days annually.
• Home Office Setup: Contribution towards setting up your home office.
• Laptop Ownership: Keep your old laptop and get a new one.
• Snacks & Meals: Office perks.