Description
As an Engineering Manager in our support team, you'll lead a diverse team of engineers who build top-notch support products and tools. You'll guide them in tackling challenges and building a high-load real-time system to support business growth.
Your role involves collaboration, mentorship, and strategic planning. You'll work closely with our Product Lead to develop innovative solutions, directly impacting millions of users worldwide.
Responsibilities:
- Lead a cross-functional team across backend, web, and mobile development
- Foster team growth and provide necessary support
- Collaborate with product teams and business stakeholders
- Develop personal development plans and conduct regular one-on-ones
- Shape the future of customer support
Requirements:
- Solid leadership experience
- Hands-on software development experience in backend
- Flexibility working with various languages and technologies
- Experience with rollouts and fast-paced production environments
- Expertise in Kubernetes and AWS is valuable
Benefits:
- Competitive salary and equity options
- Opportunity to solve real-world problems at scale
- Fast-paced environment with low hierarchy and high ownership
- Culture built for builders with high standards, collaboration, and flexible working
- Continuous learning and growth opportunities
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