Description
About the Role
As an Engineering Manager in our support team, you'll lead a diverse team of engineers passionate about building top-notch support products and tools. Your guidance will empower them to tackle challenges head-on and build a high-load real-time system crucial to supporting our business growth.
You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones.
Your contributions will directly impact the experiences of millions around the world, with over 25+ million monthly users counting on us. You'll work closely with our Product Lead to develop new innovative solutions, shaping the future of Wolt's customer support.
Qualifications
- Solid leadership experience collaborating with product teams and business stakeholders.
- Flexibility and comfort working with various languages and technologies.
- Previous hands-on software development experience in backend.
- Adeptness with modern AI tools and staying close to the code.
- Experience working closely with product teams and senior team members, handling stakeholder relationships.
- Essential experience with rollouts and fast-paced production environments.
- Expertise in Kubernetes and AWS would be valuable.
Benefits and Perks
No specific benefits mentioned.
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