Engineering Lead - Recommend Team (Backend Focused - Hands on)

We are looking for an experienced Engineering Lead to join our Recommend team in the London office.

At the Recommend team, we aim to grow the Wise customer base through Referrals and Word of Mouth. We make it easy and rewarding for customers to recommend Wise to their friends, family and connections, through both our referral programme and experiences that encourage organic recommendations.

As an Engineering Lead, you will:

• Lead, coach, and mentor a team of driven engineers, supporting their growth and empowering them to do their best work.
• Work closely with the Product Manager and your team to shape the roadmap, set the technical and product vision around three levers: reach customers at the right moment, make it easy for them to advocate, and ensure customers feel recognised and rewarded for recommending Wise.
• Own the technical strategy and delivery of our referral and word of mouth platform, including being hands on at times.
• Architect for scale and resilience the core technology that empowers any team to launch flexible, incentivised campaigns, and guides every referred customer to their first successful task at Wise.
• Enable your team to succeed by ensuring they are well-resourced, can plan effectively, and are set up to commit to and deliver on their roadmap.
• Stay and remain very close to the tech and product - setting high standards for quality, and leading by example.
• Own the health and productivity of the engineers in your team, fostering a culture of collaboration, ownership, and continuous improvement.
• Own the hiring, growth and development of your team and its impact at Wise.
• Work with Marketing, Regional and other product teams across Wise, so as to offer new incentives and campaigns adapted to different use-cases and markets.
• Keep an overview of the wider Scalable Growth space and think about engineering as a whole, including how other teams can build on our platform and tooling.
• Understand the team's systems deeply enough to be hands-on when needed, and join the team's on-call rotation for our critical services.

Requirements:

• You are proactive and opinionated.
• You have proven experience in leading and mentoring software engineers.
• You have a strong product and customer mindset and experience building customer facing products.
• You possess strong technical expertise or background in OOP Languages (Java or similar) and modern technology stacks.
• You have experience working with other functions like Frontend and/or Mobile engineers.
• You have experience working with and building distributed, high scalability systems, event-driven, asynchronous and microservice architectures.
• You have experience in domains of promoting virality amongst users and complex interactions amongst them.
• You're a great communicator who can articulate complex technical concepts clearly to both technical and non-technical audiences.
• You thrive in a collaborative environment and have experience working effectively with cross-functional peers.