Emergency Department Patient Flow Coordinator

We are seeking a dedicated ED Coordinator to join our Urgent and Emergency Care (UEC) team.

This role is central to ensuring effective patient flow throughout the Emergency Department, from arrival through to discharge, transfer, or admission. You will provide real-time oversight of patient pathways, ensure accurate breach classification in line with Trust bed management policy and NHS England guidance, and escalate risks early to support delivery of UEC performance targets.

Main duties of the job

• To assist the ED nursing and medical teams to coordinate patient activity and flow through the department in order to meet the required government targets.
• To help identify any issues that are creating barriers to the flow of the department and escalating them to the relevant member of the department, in line with the escalation policy.
• To monitor and manage the off-loading of the Ambulance Arrivals in line with local targets.

Benefits

• Salary: £33,262 to £36,027 a year Pro rata, pa, incl. HCAS

Requirements

• Education to A-level or equivalent qualifications or experience
• 3 years NHS experience with a minimum of 1 years co-ordinating an acute area
• Experience of using specialised computer systems and EPR
• Must be able to demonstrate awareness of clinical issues that affect patient priority
• Excellent communication skills, Calm under pressure, Polite