eCOA Client Services Project Manager

We are seeking an eCOA Client Services Project Manager to maintain and validate project scope, plans, and schedules for moderately complex projects. As the main point of contact for clients, you will lead client update meetings, participate in Investigator Meetings, and communicate effectively with internal and external clients.

Responsibilities:

• Act as the main point of contact for clients for all items related to eCOA studies that are live and in maintenance
• Lead client update meetings on a weekly/bi-weekly basis
• Participate and travel to Investigator Meetings when applicable (10% travel)
• Lead system change efforts when applicable, including leading design calls and impact review
• Communicate effectively and timely with both internal and external clients and collaborate with key stakeholders to determine solutions/next steps
• Responsible for filing documentation, status report updates, meeting minutes, development of study materials, and change orders as needed
• Track trends to identify and review risks as part of the ongoing project support
• Support quality investigations as the eCOA project SME with support from line manager and/or implementation PM
• Manage budget and scoping for additional work where appropriate

Qualifications:

• Minimum of 1 year of eCOA experience
• Good understanding of clinical research
• Proficient use of MS Office, Excel, PPT
• Excellent collaboration skills
• Excellent communication skills and ability to drive conversations
• Excellent Project Management skills