Discharge Coordinator

We are looking for an enthusiastic discharge care coordinator who will support and coordinate discharge in different specialties and locations to improve patient care and the patient experience within the Trust.

The post will play a pivotal part in ensuring there is a smooth transfer of care from UCLH to the community services.

You will work under the supervision of the registered nursing team and/or clinical leads, but will work independently in facilitating a smooth and timely discharge process for patients.

This will include supporting the patient discharges from wards to create new capacity but ensuring that the continuity of care is maintained.

The role also involves undertaking both routine and specially identified tasks for which the post holder has been trained and assessed as competent.

To be successful in the role, the applicants must have a keen interest in improving the patient experience of discharge planning and patient flow in the wards, and care about the continuity of the service between the acute and community setting.

The salary for this role is £34,186 to £37,389 a year.

Job Responsibilities:

• Ability to carry out administrative and clerical duties appropriate to the work area.
• Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
• Able to follow instructions and complete assigned tasks.
• Able to deal with the public in person and on the phone.
• Able to support and reassure patients/carers in distress.
• Understands importance of maintaining confidentiality.
• Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
• Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal.
• Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Person Specification:

• NVQ Level 3 or equivalent relevant experience / HSC Diploma level 3 Advanced / Higher apprenticeship level 3.
• Experience in carrying out assigned duties after discharge training.
• Good standard of written and spoken English.
• Working in a multidisciplinary team.
• Working in a health care setting or community health setting which deals with discharge planning.