Director, Technical Programs

This job provides strategic leadership and direction for the organisation’s engineering operational programs. This role involves aligning engineering initiatives with business objectives and driving program success through effective management of engineering, technical, and procurement activities.

Key responsibilities include:

• Developing and implementing the strategic vision for engineering operational programs
• Overseeing the planning and execution of engineering programs
• Ensuring alignment of engineering programs with business goals
• Managing and mentoring program managers and engineering teams
• Monitoring program performance and driving continuous improvement
• Communicating program status and strategic initiatives to executive leadership
• Managing program budgets and financials

The successful candidate will have:

• Master's degree, or foreign equivalent, in Computer Science, Software Engineering, Information Technology, or a closely related field
• 10 years of progressively responsible experience in the job offered or a related occupation
• Experience with end-to-end Product Development Lifecycle (PDLC) ownership, delivering complex, customer-facing technology platforms from concept through production deployment and post-launch optimization
• Experience leading large, complex engineering programs with full accountability for scope, schedule, budget, and cross-functional execution across global teams
• Experience in roadmap strategy, backlog prioritization, and phased release planning, balancing customer impact, revenue implications, technical dependencies, and operational risk
• Experience building and scaling product readiness and release governance frameworks, ensuring structured go-live management, rollback planning, and production stabilization
• Experience leading a Conversational AI/GenAI product strategy and enterprise implementation, driving intelligent automation and enhanced digital customer experiences
• Experience with cloud-native and distributed systems modernization, including Amazon Web Service (AWS)-based architectures and high-availability enterprise platforms
• Experience with enterprise data architecture, Extract Transform Load (ETL) modernization, and real-time data enablement supporting downstream digital products and analytics-driven decisioning
• Experience with program financials and P&L oversight, including margin optimization, cost efficiency, and revenue expansion initiatives
• Experience supporting go-to-market and launch enablement strategies, aligning product, operations, marketing, and commercial teams to drive adoption and measurable outcomes
• Experience delivering mission-critical platforms within highly regulated environments, ensuring adherence to data privacy, security, audit, and compliance standards
• Experience embedding risk management, controls, and compliance-by-design principles into release and operational processes through structured partnership with Security, Legal, Privacy, and Risk stakeholders
• Experience supporting high-volume, customer-facing transaction ecosystems, driving release discipline, performance reliability, and operational resilience in environments with direct financial and/or customer trust impact
• Experience leading a high-performing team to drive strategic goals

In return, PayPal offers a competitive salary of $245,398.00-330,500 per annum, plus additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.