Director, Solution Architecture - Rewards & Benefits Platforms

The China Product team at Visa develops consumer propositions and the platforms that bring them to life. This role supports Visa Select Reward Platform (VSRP), Infinite Access and related rewards and benefits capabilities, connecting business requirements with solution architecture and technology delivery.

As a Director, Solution Architecture - Rewards & Benefits Platforms, you will lead functional solution design for rewards and benefits platforms. You will work closely with business product owners and the technology leader to turn consumer, issuer and partner needs into clear requirements, workable architecture and reliable platform capabilities.

Key responsibilities include:

• Leading discovery with Consumer Products, benefits teams, client-facing teams and operations to clarify user journeys, business rules and platform needs.
• Translating requirements into functional specifications, process flows, data models, interface requirements and acceptance criteria.
• Defining journeys covering registration, card eligibility, campaign enrollment, benefit entitlement, reward qualification, redemption and fulfillment.
• Addressing complex rules such as customer segmentation, spending thresholds, quotas, benefit limits, expiry, refunds and reward reversals.
• Developing end-to-end solution blueprints spanning consumer interfaces, rules engines, transaction data, partner services and operational tools.
• Working with the technology leader to evaluate architecture options, integration approaches, dependencies and non-functional requirements.
• Understanding APIs, data flows, batch and event-driven processing sufficiently to challenge assumptions, identify gaps and resolve design issues with engineers.
• Designing for reusable capabilities, configurable business rules, traceability, resilience and maintainability.
• Partnering with Security, Privacy and other control functions to incorporate appropriate access, consent and data-handling requirements.
• Supporting roadmap prioritization by assessing technical feasibility, business value, delivery effort and platform dependencies.
• Working with engineering teams and external providers to resolve requirement and design questions throughout delivery.
• Defining critical test scenarios, supporting business acceptance and investigating complex issues.
• Using platform performance and operational feedback to improve reliability, reward accuracy, user experience and speed to market.

This role requires technical depth and architectural judgment, alongside the ability to understand business objectives and explain design trade-offs.

You will be part of projects including VSRP and Infinite Access platform enhancements and partner integrations, reusable eligibility, campaign, entitlement and reward-fulfillment capabilities, integration of transaction data and external benefits services, and platform modernization and operational tooling improvements.

The ideal candidate will have typically 12+ years of relevant experience, including solution architecture, systems analysis or technical product roles for complex platforms, a technical foundation gained through software engineering, systems design or equivalent hands-on experience, and demonstrated solution architecture capability.

Required skills include strong business analysis, stakeholder management and communication skills in Mandarin and English.