Director, Partnerships & Data Strategy (US)

At PointClickCare, our mission is simple: to help providers deliver exceptional care. And that starts with our people.

As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.

We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

Travel to Office Expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

Team Summary

Our team of five Partner Managers owns the full partner lifecycle, from identifying and prioritizing partners through negotiation, go-to-market planning and execution, and ongoing performance management. As Director, you'll lead this team while also playing a central role in our data strategy, helping evolve and execute authorized data access pathways for both customers and third-party vendors.

Job Summary

Director, Partnerships & Data Strategy is responsible for developing and maintaining the Partner Powered Solutions strategy, managing the entire life cycle of partner relationships (identification, prioritization, negotiation, GTM planning & execution, and ongoing performance management).

Key Responsibilities:

• Lead, grow and manage a partnerships team responsible for identifying, selecting, and finalizing the negotiations and operationalization of commercial agreements for new partners
• Formulate and evolve partnership strategy, articulate partnership hypothesis, define and deliver an exceptional exchange of value
• Communicates with partners and internal stakeholders at all stages of the deal process to secure agreement and approvals. Lead negotiation strategy, driving deals to closure. Serve as point of escalation for team members during negotiations and partner onboarding
• Conducts monthly partner reviews, provides financial updates, progress against commitment, margin, revenue growth and risk assessments
• Work closely with internal stakeholders across Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define, support and execute the Data Strategy roadmap in alignment with market needs, voice of customer and regulatory requirements
• Establish and operate a consistent intake, evaluation and approval process for customer and third-party data access requests, including criteria, decision rights and turnaround expectations

Required Skills & Qualifications:

• Bachelor's degree or equivalent experience in business, technology, data, or a related field
• 8+ years of experience in partnerships, business development, product, or data strategy, including 3+ years leading and developing teams
• Demonstrated experience managing the full partner lifecycle: identification, prioritization, negotiation, go-to-market planning and execution, and performance management
• Experience with healthcare data, interoperability or data access and licensing programs, including working knowledge of the privacy and regulatory frameworks that govern them
• Experience negotiating and structuring complex partner agreements and the ability to influence at the executive level

Preferred Experience:

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships
• Excellent written and verbal communication and stakeholder management skills
• Experience building and structuring a partner program or ecosystem
• Familiarity with data platforms, interoperability frameworks, or marketplace models

Additional Information

PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!