Director of Sales Operations (Northeast)

GuidePoint Security is seeking a Director of Sales Operations to support the Regional Partner in maintaining successful Sales Operations, Marketing, and Vendor Management teams. The Director will manage day-to-day activities, develop an annual road map, and serve as an escalation point for Operations issues.

Responsibilities:

• Provide direct support to the Regional Partner on annual strategy, prioritization, and planning
• Develop an annual road map for each sub-team and review with team managers and Regional Partner on a quarterly basis
• Ensure high-level internal and external customer service
• Oversee Operations Team activities, manage employees, and make changes as needed
• Develop, document, and evaluate regional business procedures to increase efficiency and profitability
• Collaborate with corporate resources to ensure seamless interaction
• Develop reports and metrics to evaluate regional success and health
• Maintain executive relationships with regional Channel Managers
• Formalize and execute standard policies for the region
• Adhere to GuidePoint Security Core Values

Requirements:

• Proven success managing a team in a regionally focused company with input from corporate
• Intermediate-level experience with Microsoft Office and Internet Navigation
• Self-motivated with strong multitasking and prioritization abilities
• Outstanding attention to detail and commitment to follow-through
• Ability to work well with a team and demonstrate good judgment
• Strong written and verbal communication skills
• Willingness to learn and use AI-enabled tools

Preferred Experience:

• Prior experience in the cybersecurity industry
• Reside within the Northeast region

Travel Requirements:

• Up to 10% travel required

Physical Requirements:

• Sedentary work
• Substantial movement of wrists, hands, and fingers for a minimum of 8 hours a day
• Close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

Benefits:

• Remote workforce primarily
• Group Medical Insurance options
• Group Dental Insurance
• 12 corporate holidays and Flexible Time Off (FTO) program
• Mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months
• Pet Benefit Option