Director, Asia Distribution Risk & Control

The Director, Asia Distribution Risk & Control, will report to the Regional Head of Asia Distribution Risk & Control and support the execution of the Distribution Quality Operating Model (DQOM) across all markets within Life Insurance business under Asia segment.

The DQOM aims to execute Asia Sales Conduct Risk Framework and to develop, implement and monitor the sales quality and Distributor compensation controls in the sales distribution channels for the Life insurance business in this segment.

The objective is to ensure that the key distribution-related risks are properly identified, assessed and managed/governed, enabled by strong Sales Quality and Compensation standards, effective controls and smart capabilities and tools.

Position Responsibilities:

• Leadership and stakeholder management: Lead in a matrix environment and work effectively with Asia segment business Channel Heads and Distribution teams on a regional and market level, regional and market level Compliance, Risk, Operations to ensure adherence to the Company's risk management requirements, and to nurture a culture of risk management and business quality focus that drives sustainable growth.
• Governance, reporting and change management: Evaluate current and identify emerging distribution risks facing the business across the markets in Asia segment and ensure that these risks are adequately addressed by effective controls.
• Data Analytics and performance management: Pro-actively seek innovative data driven capabilities and tools to enhance Distribution and Sales risks monitoring, preventing and managing any mis selling, misconduct and fraud.
• Distribution and Sales Controls effectiveness: Assist markets' Distribution units to perform Risk Controls Self-assessment (RCSA) and Fraud Risk Control Assessment.

Required Qualifications, experience and capabilities:

• At least 5-10 years of work experience in a distribution/operations/Risk & Controls role within the life insurance industry (preferred) or other financial industry.
• Experience in an audit, compliance or operational risk controls environment will be favourable.
• Strong experience in Insurance Distributor Compensation – with ability to understand economic construct, financial viability, the various risks and corresponding mitigating solutions.
• Good working knowledge of operations within a financial services organization (preferably insurance) and an ability to navigate company risk policies and standards.
• Passion towards governance and risk management, having actual experience impacting a risk/governance area in the current/previous functions you've worked in.
• Strong interpersonal skills, including the ability to influence management at senior levels of the organization.
• Strong organization and project management skills, commitment to quality whilst still meeting the deadlines.
• Customer centric approach in everything you do, using customer insights for driving positive change.
• Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.
• Seeing the big picture but also paying attention to details.
• Results oriented, with the ability to manage competing priorities and projects.
• Strong critical thinking, problem-solving and analytical skills.
• Leadership skills in achieving department, project, and individual objectives.
• Comfortable with flexible working hours covering different time zones when required and mobile with moderate travelling.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.