Description
As a Digital Trading Lead at Argos, you will shape and execute comprehensive digital plans to drive growth and improvement in digital metrics.
You will ensure best-in-class digital merchandising is delivered for your category of responsibility, including marketplace products, to enable customers to complete their shopping mission successfully.
You will collaborate with stakeholders across the business, using insight and analysis to deliver customer-focused initiatives that drive multiple metrics, including sales, conversion, customer engagement, and digital participation.
Key responsibilities:
- Review daily performance and take clear actions to capitalise on opportunities or mitigate risks
- Conduct regular site walks to review the customer journey and check information accuracy
- Take responsibility for the performance of your category, including marketplace products
- Develop and deliver the digital category plan up to six months out
- Optimise your category regularly using tools and insights to improve digital metrics and outcomes
- Own delivery of category BAU initiatives such as range reviews, newness, and cycle changes
- Build relationships with Commercial (buying) teams, Marketplace, and other key stakeholders
- Support the Digital Trading Manager with supplier relationships and attend meetings as appropriate
Requirements:
- Proven experience in a digital trading or e-commerce role
- Excellent planning and prioritising skills to deliver plans to deadline
- Ability to work in a fast-moving, pressured environment and manage projects on time and to budget
- Experience building and delivering plans aligned to a strategy
- Strong analytical skills and the ability to interpret data to make informed decisions
- Excellent communication and collaboration skills, with the ability to influence a broad stakeholder group
- A proactive and results-driven mindset
- A passion for e-commerce and staying up-to-date with industry trends
- High level of customer focus and ability to work collaboratively with others
- Able to take ownership of changes and have the courage to try out new things
Benefits:
- Competitive salary
- Colleague discount: 10% off shopping online and in-store at Sainsbury's, Argos, TU, and Habitat
- Pensions scheme and life cover
- Performance-related bonus of up to 10% of salary
- Annual holiday allowance and ability to buy up to an additional week's holiday
- Season ticket loans, cycle to work scheme, health cash plans, salary advance, and access to discounts from hundreds of other retailers
- Employee assistance programme
- Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave
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